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Sigma Warranty Registration Form - register your Sigma product purchased from an Authorized Sigma dealer
Sigma Factory Service Department

For Sigma customers in the US, please address all written correspondence to:

 

SERVICE REQUEST INSTRUCTIONS (U.S. CUSTOMERS ONLY)

To facilitate the process, please include the following information with your service request:

SIGMA Service Request Form

Please print this form
and include it with the
product you are sending
for service
 
Name, address and telephone number and email address.
We do not ship to P.O. boxes, please provide a street address.
Warranty Card and Purchase Receipt (required for warranty service).
Brief note explaining issue with your product.

For products out of warranty, you will be provided with a free estimate.

Please note, Sigma Corporation and Authorized Sigma Service Center cannot be held responsible for lost or damaged shipments.

We recommend you insure your product and retain a shipping record.

Please Note: In order to expedite service, your Sigma product, sent to Sigma Corporation of America, may be forwarded by us, to one of our authorized repair facilities. As a result, you may receive an estimate or other communication regarding the service directly from them, as needed.

CHECK OUT SIGMA'S NEW ONLINE REPAIR FORM (U.S. CUSTOMERS ONLY), CLICK HERE. WE'VE MADE TRACKING YOUR REPAIR EASIER!

Payments to Service Department
You may pay for your repair charges using our secure online page. We accept payments via Amex / Visa / MasterCard. We do not accept Discover cards.
Please click here for the Online Payment Form. (Sigma Factory Service Department only)

 

 

For your convenience choose one of the following service centers closest to you to have your Sigma product serviced.
AUTHORIZED SIGMA SERVICE CENTERS

Sigma Corporation of America
Attn: Service Department

15 Fleetwood Court
Ronkonkoma, NY 11779

Tel: 631 227-2036
Toll Free Tel: 800 896-6858
Fax: 631 585-1895
E-mail: info@sigmaphoto.com

Hours:
9:00 AM – 5:00 PM, M-F EST


CRIS

C.R.I.S.
250 N. 54th Street
Chandler, AZ 85226

e-mail: sigma@criscam.com
Tel: 480 940-1103
Fax: 480 940-1329

Store hours:
9:00 AM - 5 PM, M-F PST

   
   

Camera Repair Japan

Camera Repair Japan
3435 Breckinridge Blvd, Suite 130
Duluth, GA 30096

e-mail: crjco@aol.com
Tel: 770 849-0555
Fax: 770 449-7999

Store hours:
8:30 AM – 5:00 PM M-F EST,
9:00 AM – 1:00 PM Sat EST

Precision Camera

Precision Camera & Video Repair Inc.
4 Anngina Drive
Enfield, CT 06082

Tel: 800 665-6515
Fax: 860 763-7100

Store hours:
9:00 AM - 5 PM, M-F EST
9:00 AM - 2 PM, Sat EST

 

 

CHECK OUT SIGMA'S NEW ONLINE REPAIR FORM (U.S. CUSTOMERS ONLY).
WE'VE MADE TRACKING YOUR REPAIR EASIER!

SIGMA Online Service Form

 

Step 1 – fill out form and submit. A Service Order Number will be generated immediately.

Step 2 – Print out Service Order Number and include a copy in the package with the product(s) to be repaired.

Step 3 – If under warranty, include warranty card if available as well as the receipt, original or a copy. Original receipts will be returned with the completed repair.

Step 4 – Mail repair via the method most comfortable.

Step 5 – Within 2 days of receipt of the product Sigma will send you an email confirming receipt.

Step 6 – When the product is fully repaired it will be sent back at which time an email will be sent detailing shipping information.

 







 
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